Customer service is the most important aspect of our business,
and we want to be there whenever and wherever you need us. If at any time you
need advice, clarification or any additional information about a product we
sell, a service we offer or experience any problem whatsoever with our company,
we want to hear from you. Here is a list of contact information. Thanks for
shopping with us!
Johnson Group Online Inc.
761-D Bayview Drive
Barrie, Ontario, Canada
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SPECIAL NOTE: To cancel or modify an order,
please call our customer service department
Between 8am and 5 pm
Monday to Friday (Eastern Standard Time).
This is the time at our office right now.
Please note: For your safety, please do not
include credit card numbers in your emails. For faster service, please make sure
to include your name, order number or account number, and the item that you are
referring to. Emails containing attachments, advertisements for other companies,
vulgar or offensive content are automatically deleted, as are any emails
spamming our servers. Repeated attempts to send these type of emails may result
in your being blocked from our servers, and the privilege of emailing us may be
revoked at any time.